Frequently Asked Questions & help

• Use this website to identify your preferred location(s)
   
• Decide your schedule, in most cases it takes approximately 8 weeks for delivery and installation, some more, some less
   
• Complete the enquiry form to provide us with your details
   
• We will send your client ID by return and 2 further options, one set of instructions for site visit arrangements, plus instructions for subsequent mobile home viewing appointments
   
• We make arrangements for your site visit following your schedule requirements, subject to suitability of location you reserve your plot
   
• On your return you arrange to view and select your mobile home and complete payment arrangements as per our terms page
   
• We conclude all package arrangements: transportation/shipping, import/export & applicable taxes, siting & installation
   
• Your home is delivered between 4 and 10 weeks from order subject to availability. On average 7 weeks from date of purchase your home is ready to move into
   
• NOTE: All costs are included in package prices, other than site fees which are payable at the site on arrival

How to use this website to your best advantage?
The site is designed on a progressive information theme. Select the country of choice from top menu bar, then simply follow the succession of links found on each page. This will take you through the site in a fashion designed to provide the maximum information with the minimum of effort. Supplementary information is always available via links on the left and bottom navigation bars of all pages. For example:

1) Select a country from the top country tabs (eg. Spain).
You will be presented with a map of Spain with site locations marked
 
2) Select a site location using the red circles (eg. Peniscola).
This will produce detailed information for the site selected
 
3) Use the links at the top of these pages (repeated at page bottom) to access all relative information.
Package prices include shipping, vat & all port and export taxes etc.
 

4) Once you've digested the information for your chosen location(s) simply select the "Enquiry" link at the top or bottom of the page(s).
On completion of this form you will receive additional information and or instructions. It is essential to progress through the site as prescribed to derive the best benefit from the information provided

 
NOTES: Please ensure you have examined all of the information online prior to querying our staff, as we frequently field questions which are covered on the website. eg. One of the most frequently asked questions is "how much is the ground rent". Each and every site location has it's own information pages, complete with pictures. Site rents etc. are to be found on the "Site Details" page for each site. Please assist by ensuring the information you require is not provided on the website before submitting queries

 
General
With over 8500 park home / mobile home / static caravan general enquiries monthly, it is obviously necessary to operate a system which offers the best possible service to clients in the buying chain. To this end our site has been designed to optimise available staff time to produce the best results for our clients. It allows potential clients to access all preliminary information such as site costs, mobile home brochures and prices etc. online
 
The contact form is for the convenience of clients and staff alike. The form allows continuity of advice and guidance by allowing staff to access previous communications for each client in our database. This system ensures we are able to work to the maximum benefit of each and every client.
Your details are not shared with any third parties, nor do we use them for any form of marketing etc. They will be used only for contact purposes when such contact is solicited by yourself
 
Experience has shown that given sufficient advance information on primary factors related for example to mobile home / park home / static caravan prices and visuals etc, potential clients can make the early decisions required to move forward. To this end we have provided detailed information on individual sites in a variety of locations, including costs. Additionally mobile home / park home / static caravan package prices for each individual site are provided
 
This allows potential clients to assimilate the necessary information to reach primary decisions and determine their commitment. The time saved can then be dedicated to those clients committed to the purchasing process. We do not believe in pressure sales, we prefer to leave our clients to form their own opinions up to the point where assistance is required, by which time you will have been allocated an advisor
 
We have in the past been inundated with a variety requests for information requiring specific local knowledge. For example on schooling and other local facilities. Such issues are not within our brief and should be pursued through other avenues, links are available on our navigation bar. (left) For services such as flights and car hire please also see left navigation bar
 

 
How do I find mobile home prices?
Mobile home / park home / static caravan package prices vary according to location, site, and other factors. To obtain practical examples of mobile home package prices it is necessary to follow the website process. This provides mobile home prices for individual locations in a variety of countries
 
To view mobile home package prices:
1) Select a country (eg. Spain)
2) Select a site location (eg. Motril)
3) A link to prices is provided at the top and bottom of each site page
 

 
Where can I view mobile homes?
New mobile homes / park homes / static caravans are usually available for viewing in their country of manufacture. We have new & used mobile home stocks available for viewing and purchase in the UK and in Europe. All homes are shipped to the chosen location subsequent to sale (excluding private sales section). This facilitates ease of viewing and selection by our clients. The package price you see online is complete and includes all delivery charges, port & import taxes / duties etc.